Bay Street Training;
Main Street Approach.

In the course of Susan’s career she has both defended and brought hundreds of claims on behalf of individuals and corporate clients, including construction professionals (engineers, architects, payment certifiers), health care professionals (lab technicians), other business professionals (insurance agents and brokers, accountants, mortgage agents and brokers), large and small business owners, educational institutions, financial services companies, all of whom were affected in some way by the negligence of others. Susan also provided advice to major, national and international insurers on policy wording and policy interpretation and was retained by insurers to defend their clients.

Though Susan has appeared before the Superior Court, the Divisional Court, the Court of Appeal (Ontario), and various Tribunals advocating for her clients, she understands well that the majority of cases do not warrant a trial or appeal and will work with you to plan the best strategy to resolve your case in your best interests, pragmatically, and cost effectively.